:root{--navy:#102a43;--blue:#1677ff;--blue-soft:#eaf3ff;--bg:#f5f7fb;--card:#fff;--ink:#243b53;--muted:#627d98;--line:#d9e2ec;--green:#1f9d68;--green-soft:#eaf8f1;--amber:#d98700;--amber-soft:#fff6df;--red:#d64545;--red-soft:#fff0f0;--shadow:0 12px 34px rgba(16,42,67,.08)}
*{box-sizing:border-box}.login-gate{position:fixed;inset:0;z-index:100;background:linear-gradient(145deg,#102a43,#1677ff);display:grid;place-items:center;padding:18px}.login-gate[hidden]{display:none}.login-card{width:min(420px,100%);background:#fff;border-radius:18px;padding:28px;box-shadow:0 30px 90px rgba(0,0,0,.3)}.login-card .logo{margin-bottom:15px;color:#fff}.login-card h1{margin:0 0 5px;font-size:22px}.login-card p{color:var(--muted);margin:0 0 20px}.login-card .field{margin:12px 0}.login-card button{width:100%;margin-top:8px}.login-card>small{display:block;color:var(--red);margin-top:10px}.role-permissions{display:flex;gap:5px;flex-wrap:wrap;margin-top:12px}
body{margin:0;background:var(--bg);color:var(--ink);font:14px/1.45 Inter,system-ui,-apple-system,Segoe UI,sans-serif}button,input,select,textarea{font:inherit}.shell{display:grid;grid-template-columns:245px 1fr;min-height:100vh}.sidebar{background:var(--navy);color:#fff;padding:20px 15px;position:sticky;top:0;height:100vh}.brand{display:flex;gap:11px;align-items:center;padding:0 8px 22px}.logo{width:42px;height:42px;border-radius:13px;background:linear-gradient(135deg,#28a5ff,#7367f0);display:grid;place-items:center;font-weight:800}.brand small{display:block;color:#a9bfd6}.sidebar nav{display:grid;gap:4px}.sidebar nav button{border:0;background:transparent;color:#bcd0e2;text-align:left;padding:11px 13px;border-radius:10px;cursor:pointer}.sidebar nav button.active,.sidebar nav button:hover{background:#173d66;color:#fff}.stage-note{position:absolute;bottom:18px;left:15px;right:15px;border:1px solid #315578;border-radius:11px;padding:11px;color:#bad0e3;font-size:11px}main{min-width:0}header{height:72px;background:#fff;border-bottom:1px solid var(--line);display:flex;align-items:center;justify-content:space-between;padding:0 26px;position:sticky;top:0;z-index:5}header h1{font-size:18px;margin:0}header p{margin:2px 0 0;color:var(--muted);font-size:12px}.header-actions{display:flex;gap:10px;align-items:center}.env{font-size:10px;color:var(--blue);background:var(--blue-soft);padding:6px 9px;border-radius:99px;font-weight:700}.avatar{border:0;width:36px;height:36px;border-radius:50%;background:var(--navy);color:#fff}.alert{margin:20px 26px 0;background:var(--blue-soft);border:1px solid #c9e0ff;color:#245d97;border-radius:11px;padding:11px 14px}.page{display:none;padding:24px 26px 40px;max-width:1450px;margin:auto}.page.active{display:block}.hero{display:flex;justify-content:space-between;gap:16px;align-items:flex-end;margin-bottom:18px}.hero h2{margin:0 0 4px;font-size:23px}.hero p{margin:0;color:var(--muted)}button{cursor:pointer}.primary{border:0;background:var(--blue);color:#fff;border-radius:10px;padding:10px 14px;font-weight:700}.link{border:0;background:none;color:var(--blue)}.stats{display:grid;grid-template-columns:repeat(4,1fr);gap:13px}.stat,.card{background:var(--card);border:1px solid var(--line);border-radius:15px;box-shadow:var(--shadow)}.stat{padding:16px}.stat small{color:var(--muted)}.stat strong{display:block;font-size:23px;margin-top:8px}.two-col{display:grid;grid-template-columns:1.3fr 1fr;gap:15px;margin:15px 0}.card{padding:18px}.card-head{display:flex;justify-content:space-between;align-items:center;margin-bottom:11px}.card h3{margin:0;font-size:15px}.list-row{display:grid;grid-template-columns:34px 1fr auto;gap:10px;align-items:center;padding:11px 0;border-bottom:1px solid var(--line)}
.list-row:has(>div:first-child){grid-template-columns:1fr auto}.list-row:last-child{border:0}.badge{width:32px;height:32px;display:grid;place-items:center;border-radius:9px;background:var(--blue-soft);color:var(--blue);font-weight:700}.badge.green{background:var(--green-soft);color:var(--green)}.badge.amber{background:var(--amber-soft);color:var(--amber)}.badge.red{background:var(--red-soft);color:var(--red)}.list-row small{display:block;color:var(--muted)}.pill{font-size:10px;border-radius:99px;padding:4px 7px;background:var(--green-soft);color:var(--green)}.pill.amber{background:var(--amber-soft);color:var(--amber)}.pill.red{background:var(--red-soft);color:var(--red)}.pill.muted{background:#eef2f7;color:var(--muted)}.pill.green{background:var(--green-soft);color:var(--green)}.security-summary{display:flex;align-items:center;justify-content:space-between;gap:12px;background:var(--green-soft);border:1px solid #ccebdc;border-radius:12px;padding:13px 15px}.security-summary small,.security-summary strong{display:block}.danger{border:1px solid #f0b8b8;background:var(--red-soft);color:var(--red);border-radius:10px;padding:9px 12px;font-weight:700}.account-actions{border-top:1px solid var(--line);padding-top:15px}.task-filters{display:flex;gap:7px}.task-filter.active{background:var(--blue-soft);border-color:#a9ceff;color:var(--blue)}.task-meta{display:grid;grid-template-columns:repeat(4,1fr);gap:10px;margin-bottom:14px}.task-meta>div{background:#f7f9fc;border:1px solid var(--line);border-radius:11px;padding:11px}.task-meta small,.task-meta b{display:block}.task-history{max-height:320px;overflow:auto;background:#f7f9fc;border-radius:12px;padding:10px}.response-card{border:1px solid var(--line);border-radius:11px;padding:12px;margin:10px 0}.response-card p{margin:5px 0}.customer-preview{background:var(--blue-soft);color:#245d97;border-radius:9px;padding:10px;margin-top:10px}.cards-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:13px}.branch-card h3{margin:0 0 5px}.branch-card p{color:var(--muted);min-height:40px}.sim-layout{display:grid;grid-template-columns:320px 1fr;gap:15px}.sim-list{max-height:650px;overflow:auto}.sim-button{width:100%;border:0;background:transparent;text-align:left;padding:12px;border-bottom:1px solid var(--line)}.sim-button.active{background:var(--blue-soft);border-radius:9px}.chat{padding:0;overflow:hidden}.chat-head{padding:15px 17px;border-bottom:1px solid var(--line);font-weight:700}.messages{height:480px;overflow:auto;padding:18px;background:#f9fbfd}.message{max-width:76%;padding:10px 12px;border-radius:13px;margin-bottom:10px}.message.customer{margin-left:auto;background:var(--blue);color:#fff;border-bottom-right-radius:4px}.message.ai{background:#fff;border:1px solid var(--line);border-bottom-left-radius:4px}.message>div{white-space:pre-line}.message small{display:block;opacity:.72;margin-top:5px}.message-evidence{margin-top:9px;padding-top:7px;border-top:1px solid rgba(120,140,160,.25);font-size:12px}.message-evidence summary{cursor:pointer;font-weight:700}.message-evidence div{margin-top:5px;white-space:normal}.composer{display:grid;grid-template-columns:1fr auto;gap:9px;padding:13px;border-top:1px solid var(--line)}input,select,textarea{width:100%;border:1px solid var(--line);border-radius:10px;padding:10px;background:#fff;color:var(--ink)}.table-wrap{overflow:auto}table{width:100%;border-collapse:collapse}th,td{text-align:left;padding:11px;border-bottom:1px solid var(--line);vertical-align:top}th{color:var(--muted);font-size:11px}.empty{text-align:center;color:var(--muted);padding:45px 10px}.modal-root{position:fixed;inset:0;z-index:30;display:grid;place-items:center;padding:18px}.modal-root[hidden]{display:none}.backdrop{position:absolute;inset:0;background:rgba(7,24,45,.58)}.dialog{position:relative;background:#fff;border-radius:17px;box-shadow:0 30px 90px rgba(0,0,0,.3);width:min(560px,calc(100vw - 36px));max-height:calc(100vh - 36px);display:flex;flex-direction:column}.dialog.compact{width:min(420px,calc(100vw - 36px))}.dialog.wide{width:min(820px,calc(100vw - 36px))}.dialog-head{display:flex;align-items:center;justify-content:space-between;padding:17px 19px;border-bottom:1px solid var(--line)}.dialog-head h2{font-size:17px;margin:0}.dialog-body{padding:18px;overflow:auto}.icon-btn{border:0;background:#eef2f7;border-radius:9px;width:34px;height:34px}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:12px}.field label{display:block;font-size:11px;color:var(--muted);margin-bottom:5px}.field.full{grid-column:1/-1}.form-actions{display:flex;justify-content:flex-end;gap:8px;margin-top:18px}.secondary{border:1px solid var(--line);background:#fff;border-radius:10px;padding:9px 12px}.toast{position:fixed;right:20px;bottom:20px;background:var(--navy);color:#fff;padding:12px 16px;border-radius:11px;z-index:40}.toast[hidden]{display:none}
@media(max-width:950px){.stats{grid-template-columns:1fr 1fr}.cards-grid{grid-template-columns:1fr 1fr}.two-col,.sim-layout{grid-template-columns:1fr}.sim-list{max-height:220px}}
@media(max-width:680px){.shell{grid-template-columns:1fr}.sidebar{position:fixed;z-index:10;bottom:0;top:auto;height:auto;left:0;right:0;padding:6px}.brand,.stage-note{display:none}.sidebar nav{grid-template-columns:repeat(6,1fr);gap:2px}.sidebar nav button{text-align:center;padding:8px 2px;font-size:18px}.sidebar nav button span{display:block;font-size:9px}main{padding-bottom:67px}header{height:62px;padding:0 15px}.alert{margin:14px 15px 0}.page{padding:18px 15px 30px}.hero{align-items:flex-start}.hero h2{font-size:20px}.stats{gap:9px}.stat{padding:13px}.stat strong{font-size:18px}.cards-grid{grid-template-columns:1fr}.task-meta{grid-template-columns:1fr 1fr}.form-grid{grid-template-columns:1fr}.field.full{grid-column:auto}.dialog{width:calc(100vw - 22px);max-height:calc(100vh - 22px)}}

/* Phase 4 navigation and operational modules */
.sidebar{overflow-y:auto}.sidebar .stage-note{position:static;margin-top:18px}.sidebar nav button{padding:8px 11px}
.mobile-nav{display:none}
.filter-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:12px}.filter-grid .full{grid-column:1/-1}
.status-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:13px}.status-card{background:#fff;border:1px solid var(--line);border-radius:15px;padding:17px;box-shadow:var(--shadow)}.status-card h3{margin:4px 0}.status-card p{margin:5px 0;color:var(--muted)}.integration-status-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:8px;margin:13px 0}.integration-status-item{background:#f7f9fc;border:1px solid var(--line);border-radius:11px;padding:10px}.integration-status-item small,.integration-status-item b{display:block}.integration-status-item small{color:var(--muted);margin-bottom:4px}.integration-status-item .pill{display:inline-block;margin-bottom:5px}.integration-status-item p{font-size:12px;margin:0;color:var(--muted)}
.budget-meter{height:10px;background:#eef2f7;border-radius:99px;overflow:hidden;margin:13px 0}.budget-meter>span{display:block;height:100%;background:var(--blue);width:0;max-width:100%}
.code-muted{font-family:ui-monospace,SFMono-Regular,Consolas,monospace;font-size:11px;color:var(--muted);word-break:break-all}
.activity-detail pre{white-space:pre-wrap;word-break:break-word;background:#f7f9fc;border:1px solid var(--line);border-radius:9px;padding:10px;max-height:220px;overflow:auto}
.more-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:9px}.more-grid button{text-align:left}
@media(max-width:950px){.filter-grid,.status-grid{grid-template-columns:1fr 1fr}.integration-status-grid{grid-template-columns:1fr}}
@media(max-width:680px){
  .shell{display:block;min-height:100vh}
  .sidebar{display:none}
  main{padding-bottom:78px}
  .mobile-nav{display:grid;grid-template-columns:repeat(5,1fr);position:fixed;z-index:20;left:0;right:0;bottom:0;background:#fff;border-top:1px solid var(--line);box-shadow:0 -8px 25px rgba(16,42,67,.1);padding:5px 4px max(5px,env(safe-area-inset-bottom))}
  .mobile-nav button{border:0;background:transparent;color:var(--muted);min-width:0;padding:6px 2px;font-size:17px}
  .mobile-nav button span{display:block;font-size:9px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
  .mobile-nav button.active{color:var(--blue);background:var(--blue-soft);border-radius:9px}
  .filter-grid,.status-grid{grid-template-columns:1fr}
  .filter-grid .full{grid-column:auto}
  .more-grid{grid-template-columns:1fr 1fr}
}

.monitoring-safe{margin:0 0 15px}.monitoring-stats{grid-template-columns:repeat(5,1fr);margin-bottom:15px}.monitoring-filter{margin-bottom:15px}.monitoring-filter .filter-grid{grid-template-columns:repeat(3,minmax(0,1fr));align-items:end}.monitoring-check{display:flex;align-items:center;gap:8px;padding:10px 0;color:var(--ink);white-space:nowrap}.monitoring-check input{width:auto}.monitoring-panel{padding-bottom:10px}.monitoring-item{width:100%;display:grid;grid-template-columns:12px 1fr auto;gap:12px;text-align:left;align-items:start;border:0;border-bottom:1px solid var(--line);background:#fff;padding:14px 4px;color:var(--ink)}.monitoring-item:hover{background:#f8fbff}.monitoring-item>span:nth-child(2)>b,.monitoring-item>span:nth-child(2)>small,.monitoring-item>span:nth-child(2)>span,.monitoring-item>span:nth-child(2)>em{display:block}.monitoring-item small{color:var(--muted);margin:3px 0}.monitoring-item em{font-style:normal;color:var(--red);font-size:12px;margin-top:4px}.monitoring-dot{width:10px;height:10px;border-radius:50%;background:var(--muted);margin-top:5px}.monitoring-dot.green{background:var(--green)}.monitoring-dot.amber{background:var(--amber)}.monitoring-dot.red{background:var(--red)}
@media(max-width:950px){.monitoring-stats{grid-template-columns:repeat(3,1fr)}.monitoring-filter .filter-grid{grid-template-columns:1fr 1fr}}
@media(max-width:680px){.monitoring-stats{grid-template-columns:1fr 1fr}.monitoring-filter .filter-grid{grid-template-columns:1fr}.monitoring-item{grid-template-columns:10px 1fr}.monitoring-item>.pill{grid-column:2;justify-self:start}.monitoring-check{white-space:normal}}

.branch-card-foot{display:flex;gap:6px;flex-wrap:wrap;margin-top:12px}.dialog.branch360{width:min(1120px,calc(100vw - 36px))}
.branch360-top{display:grid;grid-template-columns:repeat(3,1fr);gap:12px;margin-bottom:14px}.branch360-stat{border:1px solid var(--line);border-radius:13px;padding:14px;background:#f8fafc}.branch360-stat.ai{background:var(--green-soft);border-color:#ccebdc}.branch360-stat small,.branch360-stat strong,.branch360-stat span{display:block}.branch360-stat strong{font-size:17px;margin:6px 0}.branch360-actions{display:flex;gap:8px;flex-wrap:wrap;margin:14px 0}.branch360-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px}.branch360-grid>.card{margin:0}.branch360-row{display:flex;justify-content:space-between;gap:14px;align-items:flex-start;padding:9px 0;border-bottom:1px solid var(--line)}.branch360-row:last-child{border-bottom:0}.branch360-row>span{text-align:right}.branch360-row small{display:block;color:var(--muted)}.branch360-tags{display:flex;gap:6px;flex-wrap:wrap}.compact-empty{padding:18px 8px}.branch360-notes{margin-top:14px}.branch360-current-message{margin:0 0 12px}.branch360-hours-list{display:grid;gap:8px}.branch360-hours-edit{display:grid;grid-template-columns:140px 1fr auto 1fr 1fr 1fr;gap:8px;align-items:center;border-bottom:1px solid var(--line);padding:8px 0}.branch360-hours-edit label{font-weight:700}.branch360-hours-edit label input,.inline-check input{width:auto;margin-right:6px}.multi-choice-toolbar,.branch-capability-toolbar{display:grid;grid-template-columns:minmax(220px,1fr) auto auto;gap:8px;align-items:center;margin:12px 0}.multi-choice-count,.branch-capability-count{margin:0 0 10px;color:var(--muted)}.multi-choice-picker,.branch-capability-picker{display:grid;gap:12px;max-height:56vh;overflow:auto;padding-right:4px}.multi-choice-group,.branch-capability-group{border:1px solid var(--line);border-radius:13px;padding:12px;background:#fbfcfe}.multi-choice-group .card-head,.branch-capability-group .card-head{margin-bottom:8px}.multi-choice-options,.branch-capability-options{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:7px}.multi-choice-option,.branch-capability-option{display:flex;gap:9px;align-items:flex-start;border:1px solid var(--line);border-radius:10px;padding:9px;background:#fff;cursor:pointer}.multi-choice-option input,.branch-capability-option input{width:auto;margin-top:3px}.multi-choice-option span,.branch-capability-option span{min-width:0}.multi-choice-option b,.multi-choice-option small,.branch-capability-option b,.branch-capability-option small{display:block}.multi-choice-option small,.branch-capability-option small{color:var(--muted);font-size:11px;margin-top:2px}.multi-choice-option:has(input:checked),.branch-capability-option:has(input:checked){background:var(--blue-soft);border-color:#a9ceff}.multi-choice-option:has(input:disabled),.branch-capability-option:has(input:disabled){opacity:.7;cursor:default}.compact-data-card{min-height:148px}.compact-collection-summary{display:flex;align-items:center;justify-content:space-between;gap:14px;border:1px solid var(--line);background:#f8fafc;border-radius:12px;padding:14px}.compact-collection-summary>div{min-width:0}.compact-collection-summary strong{font-size:24px;line-height:1;display:inline-block;margin-right:8px}.compact-collection-summary span{font-weight:700}.compact-collection-summary small{display:block;color:var(--muted);margin-top:5px}.compact-collection-toolbar{position:sticky;top:-18px;z-index:2;background:#fff;padding:0 0 12px}.compact-collection-list{display:grid;gap:12px}.compact-collection-group{border:1px solid var(--line);border-radius:12px;padding:12px}.compact-collection-group h4{display:flex;align-items:center;gap:7px;margin:0 0 6px}.compact-collection-item[hidden],.compact-collection-group[hidden]{display:none!important}
@media(max-width:850px){.branch360-top{grid-template-columns:1fr}.branch360-grid{grid-template-columns:1fr}.branch360-hours-edit{grid-template-columns:1fr 1fr 20px 1fr}.branch360-hours-edit .day-break-start,.branch360-hours-edit .day-break-end{grid-column:span 2}}
@media(max-width:680px){.dialog.branch360{width:calc(100vw - 22px)}.branch360-row{display:block}.branch360-row>span{display:block;text-align:left;margin-top:5px}.branch360-hours-edit{grid-template-columns:1fr}.branch360-hours-edit span{display:none}.branch360-hours-edit .day-break-start,.branch360-hours-edit .day-break-end{grid-column:auto}.multi-choice-toolbar,.branch-capability-toolbar{grid-template-columns:1fr}.multi-choice-options,.branch-capability-options{grid-template-columns:1fr}.multi-choice-picker,.branch-capability-picker{max-height:52vh}.compact-collection-summary{align-items:stretch;flex-direction:column}.compact-collection-summary button{width:100%}}

.preparation-panel{margin-top:16px}.monitoring-item{overflow-wrap:anywhere}.monitoring-item>span{min-width:0}.preparation-panel .status-grid{margin:16px 0}.monitoring-filter .form-actions{flex-wrap:wrap}

.check-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:8px}.check-grid label{display:flex;align-items:center;gap:7px;border:1px solid var(--line);border-radius:10px;padding:9px}.check-grid input{width:auto;margin:0}@media(max-width:680px){.check-grid{grid-template-columns:1fr}}

/* Unified information architecture: grouped owner-oriented navigation */
.nav-group{display:block;border-bottom:1px solid rgba(255,255,255,.07);padding:2px 0}.nav-group:last-child{border-bottom:0}.sidebar nav .nav-group-toggle{width:100%;display:grid;grid-template-columns:24px 1fr 18px;gap:7px;align-items:center;font-weight:700;color:#d6e5f3}.sidebar nav .nav-group-toggle>span:nth-child(2){text-align:left}.nav-group-icon{text-align:center}.nav-chevron{text-align:center;transition:transform .18s ease}.nav-group.open .nav-chevron{transform:rotate(180deg)}.nav-submenu{display:none;padding:1px 0 5px 31px}.nav-group.open .nav-submenu{display:grid;gap:2px}.sidebar nav .nav-submenu button{width:100%;padding:7px 9px;font-size:12px;color:#9fb8ce}.sidebar nav .nav-submenu button span{font-size:12px}.sidebar nav .nav-submenu button.active{background:#1b4977;color:#fff}.nav-group[hidden]{display:none!important}
.page-context{margin:12px 26px 0;padding:10px 14px;border:1px solid #c8dbed;background:#f7fbff;border-radius:12px;display:flex;align-items:center;justify-content:space-between;gap:12px}.page-context[hidden]{display:none}.page-context>div{display:flex;align-items:center;gap:9px;flex-wrap:wrap}.page-context small{color:var(--muted)}.page-context b{color:var(--navy)}.page-context span{color:var(--muted);font-size:12px}.context-note{background:#f7fbff;border:1px solid var(--line);border-radius:9px;padding:9px 10px;font-size:12px;color:var(--muted)}
.more-sections{display:grid;gap:14px}.more-section{border:1px solid var(--line);border-radius:13px;padding:12px}.more-section h4{margin:0 0 9px;font-size:13px}.more-section .more-grid{grid-template-columns:repeat(2,minmax(0,1fr))}
@media(max-width:680px){.page-context{margin:10px 15px 0;align-items:stretch;flex-direction:column}.page-context .secondary{width:100%}.more-section .more-grid{grid-template-columns:1fr}.more-section{padding:10px}}
.subtabs{display:flex;gap:8px;flex-wrap:wrap;margin:0 0 18px;padding:6px;background:var(--card);border:1px solid var(--line);border-radius:12px}.subtabs button{border:0;background:transparent;padding:9px 12px;border-radius:8px;color:inherit}.subtabs button.active{background:var(--blue-soft);color:var(--blue);font-weight:700}
.cards-grid>.empty-card{grid-column:1/-1}
.dialog.compact .form-grid{grid-template-columns:1fr}
@media(max-width:680px){.hero{flex-direction:column;align-items:flex-start;gap:12px}.hero .form-actions{justify-content:flex-start;margin-top:0}}

.cs-sim-metrics{display:flex;flex-wrap:wrap;gap:7px;margin:12px 0}
.cs-sim-transcript{margin-top:12px;max-height:520px;overflow:auto;background:#f8fafc;border:1px solid var(--line);border-radius:12px;padding:14px}
.cs-sim-msg{max-width:82%;padding:10px 12px;border-radius:12px;margin:8px 0;white-space:pre-wrap;word-break:break-word}
.cs-sim-msg.customer{margin-left:auto;background:var(--blue);color:#fff;border-bottom-right-radius:4px}
.cs-sim-msg.ai{background:#fff;border:1px solid var(--line);border-bottom-left-radius:4px}
.cs-sim-msg.human{background:var(--amber-soft);border:1px solid #ead7a8;border-bottom-left-radius:4px}
.cs-sim-msg small{display:block;margin-top:6px;opacity:.72}
@media(max-width:700px){.cs-sim-msg{max-width:94%}.cs-sim-transcript{max-height:420px}}

.dialog.conversation-wide{width:min(1180px,calc(100vw - 36px))}
.conversation-workspace .two-col{grid-template-columns:minmax(0,1.45fr) minmax(330px,.85fr);align-items:start}
.conversation-workspace .conversation-chat-card .task-history{max-height:560px}
.conversation-human-panel{border:1px solid var(--line);background:#f8fbff;border-radius:12px;padding:14px;margin-bottom:16px}
.conversation-human-panel .card-head{margin-bottom:8px}.conversation-human-panel p{margin:5px 0 10px}
.conversation-control-card>h3{margin-top:14px}.conversation-history,.conversation-testing-tools{margin-top:14px;border-top:1px solid var(--line);padding-top:12px}
.conversation-history summary,.conversation-testing-tools summary{cursor:pointer;font-weight:700;color:var(--muted)}
@media(max-width:950px){.conversation-workspace .two-col{grid-template-columns:1fr}.dialog.conversation-wide{width:min(820px,calc(100vw - 24px))}.conversation-workspace .conversation-chat-card .task-history{max-height:440px}}

.review-card{display:grid;gap:14px}
.review-head{display:flex;gap:10px;align-items:center}
.review-claim{margin:0;font-size:1.35rem;line-height:1.35}
.review-question{padding:12px 14px;border-radius:12px;background:#eef4ff;border:1px solid #c9dafc}
.review-point small{display:block;color:#5b6b83;margin-bottom:2px}
.review-ai{background:#fff4cc;border-radius:6px;padding:1px 6px;box-decoration-break:clone;-webkit-box-decoration-break:clone}
.review-ai-alert{background:#fff8dc;border-color:#f0d98a}
.review-source{padding:8px 0;border-top:1px solid #e3e8ef}
.review-source small{display:block}
.review-more summary{cursor:pointer;padding:6px 0}
.review-hints{display:flex;flex-wrap:wrap;gap:6px;margin-top:6px}
.review-hints .chip{border:1px solid #c9d3e2;background:#fff;border-radius:999px;padding:4px 10px;cursor:pointer}
.review-actions{display:flex;flex-wrap:wrap;gap:10px;align-items:center}
.review-big{flex:1 1 180px;min-height:52px;font-size:1.05rem}
.review-progress{margin-bottom:12px}
.review-bar{height:8px;border-radius:999px;background:#e3e8ef;overflow:hidden;margin-top:6px}
.review-bar span{display:block;height:100%;background:#1f7a4d}

.review-group{margin:8px 0}.review-group ul{margin:4px 0 4px 18px;padding:0}

.danger-text{color:var(--red)}
.char-counter{display:block;color:var(--muted);font-size:12px;margin-top:2px}.char-counter.danger-text{color:var(--red)}

.chat-thread{max-height:min(55vh,560px);overflow:auto;scroll-behavior:smooth}
.chat-composer{display:grid;grid-template-columns:1fr auto;gap:8px;align-items:end;margin-top:10px}
.chat-composer textarea{resize:vertical;min-height:44px}
.message.typing{opacity:.7;font-style:italic}
.chat-waiting{margin-top:10px}

/* Koreksi jawaban Mika (formulir satu layar) */
.corr{display:flex;flex-direction:column;gap:16px}
.corr-chat{display:grid;gap:8px}.corr-bubble{max-width:86%;padding:9px 12px;border-radius:13px;font-size:13px;line-height:1.45;white-space:pre-wrap;max-height:9.5em;overflow:auto}
.corr-bubble small{display:block;color:var(--muted);font-size:11px;margin-bottom:2px}.corr-bubble.customer{background:var(--blue);color:#fff;justify-self:end}.corr-bubble.customer small{color:#d6e8ff}
.corr-bubble.mika{background:#f1f5f9;border:1px solid var(--line);justify-self:start}
.corr-step{display:grid;gap:8px}.corr-step>h4{margin:0;font-size:12px;letter-spacing:.04em;text-transform:uppercase;color:var(--muted);display:flex;align-items:center;gap:8px}
.corr-step>h4 span{display:inline-grid;place-items:center;width:20px;height:20px;border-radius:50%;background:var(--navy);color:#fff;font-size:11px;letter-spacing:0}
.corr textarea{width:100%;box-sizing:border-box}
.corr-topic{display:grid;grid-template-columns:150px 1fr;gap:8px;align-items:center}.corr-topic>b{font-size:13px;font-weight:600}
.seg-group{display:flex;flex-wrap:wrap;gap:6px}.seg{position:relative;cursor:pointer}.seg input{position:absolute;opacity:0;width:0;height:0}
.seg span{display:inline-block;padding:6px 12px;border:1px solid var(--line);border-radius:99px;background:#fff;font-size:12.5px;color:var(--ink)}
.seg input:focus-visible+span{outline:2px solid var(--blue);outline-offset:1px}.seg input:checked+span{background:var(--blue);border-color:var(--blue);color:#fff}
.seg.neg input:checked+span{background:var(--red);border-color:var(--red)}
.corr-warn{background:var(--amber-soft);border:1px solid #f3d99a;color:#7a4f00;border-radius:10px;padding:8px 11px;font-size:12.5px}
.corr-rule{border:1px solid var(--line);border-radius:12px;background:#fff;overflow:hidden}.corr-rule.changed{border-color:var(--blue);box-shadow:0 0 0 2px var(--blue-soft)}
.corr-rule-head{display:grid;grid-template-columns:auto 1fr auto;gap:10px;align-items:center;padding:10px 12px}
.corr-ref{background:var(--navy);color:#fff;border-radius:8px;padding:4px 9px;font-weight:700;font-size:13px;min-width:34px;text-align:center}
.corr-rule-head b{display:block;font-size:13px}.corr-rule-head small{display:block;color:var(--muted);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.corr-rule-edit{padding:0 12px 12px;display:grid;gap:8px;border-top:1px solid var(--line);padding-top:10px}
.corr-rule-edit pre{margin:0;white-space:pre-wrap;font:inherit;font-size:12.5px;color:var(--muted);background:#f8fafc;border-radius:8px;padding:8px 10px;max-height:11em;overflow:auto}
.corr-rule-actions{display:flex;flex-wrap:wrap;gap:8px;align-items:center}.corr-rule-actions small{color:var(--muted)}.corr-changed{color:var(--blue);font-weight:600;font-size:12px}
.corr-add{display:grid;gap:8px}.corr-footer{position:sticky;bottom:-18px;margin:0 -18px -18px;padding:12px 18px;background:#fff;border-top:1px solid var(--line);display:flex;flex-wrap:wrap;gap:10px;align-items:center;justify-content:space-between}
.corr-switch{display:flex;gap:8px;align-items:center;font-size:13px;cursor:pointer}.corr-switch small{color:var(--muted)}
.corr-error{color:var(--red);font-size:13px}
.corr-progress{display:grid;gap:6px;margin:6px 0}.corr-progress li{list-style:none;color:var(--muted)}.corr-progress li.done{color:var(--green)}.corr-progress li.now{color:var(--ink);font-weight:600}
.corr-verdict{display:flex;gap:12px;align-items:center;padding:14px;border-radius:13px}.corr-verdict.ok{background:var(--green-soft);color:#14694a}.corr-verdict.bad{background:var(--red-soft);color:#9b2c2c}.corr-verdict strong{font-size:18px}
.corr-checks{margin:0;padding-left:18px}.corr-checks li{margin:3px 0}
@media(max-width:680px){.corr-topic{grid-template-columns:1fr}.corr-bubble{max-width:100%}.corr-rule-head{grid-template-columns:auto 1fr}.corr-rule-head button{grid-column:1/-1}}
.corr input[type=checkbox],.corr input[type=radio]{width:auto;padding:0;flex:none;margin:0}
.corr-rule-head>div{min-width:0}.corr-rule-head button{white-space:nowrap}.corr-rule-head small{max-width:100%}
.corr-switch span{flex:1}
.corr [hidden]{display:none!important}
.corr-step{padding-top:14px;border-top:1px solid var(--line)}.corr-chat+.corr-step{margin-top:2px}
.corr-bubble{max-height:15em}
.corr-count{font-size:12px;color:var(--muted)}.corr-count.warn{color:#9b5a00;background:var(--amber-soft);border:1px solid #f3d99a;border-radius:8px;padding:6px 9px}
.inbox-toolbar{display:flex;flex-wrap:wrap;gap:10px 18px;align-items:center;justify-content:space-between;padding:12px 16px;border-bottom:1px solid var(--line);font-size:13px;color:var(--muted)}
.inbox-toolbar b{color:var(--ink)}.inbox-toolbar label{display:flex;gap:8px;align-items:center}.inbox-toolbar select{width:auto;padding:6px 8px}
.inbox-pager{display:flex;flex-wrap:wrap;gap:6px;align-items:center;justify-content:center;padding:14px}.inbox-pager button{min-width:36px;padding:6px 10px}.inbox-gap{color:var(--muted);padding:0 4px}
@media(max-width:680px){.inbox-toolbar{flex-direction:column;align-items:flex-start}}

/* Jejak sumber koreksi Mika: bukti asli tetap dapat diperiksa tanpa memperpanjang formulir utama. */
.corr-trace{box-shadow:none;padding:12px;margin:0;background:#fbfcfe}
.corr-trace>summary{cursor:pointer}
.corr-trace>summary small{color:var(--muted)}
.corr-trace details{padding:9px 0;border-bottom:1px solid var(--line)}
.corr-trace details>summary{cursor:pointer;overflow-wrap:anywhere}
.corr-trace details small{display:block;color:var(--muted)}
.corr-trace-source{white-space:pre-wrap;overflow-wrap:anywhere;font-size:12px;max-height:220px;overflow:auto}
.corr-evidence-list{margin-top:12px;max-height:340px;overflow:auto}
.corr-trace-note{color:#875000;font-size:12px}